At Colorlay, accessible from www.colorlay.com, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and safeguard your data when you interact with our website or purchase our products.
By using our website and services, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
When you place an order, create an account, or contact us, we may collect:
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Name
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Email address
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Phone number
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Billing and shipping address
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Payment details (processed securely through payment partners)
b. Non-Personal Information
This includes:
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Browser type
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Device information
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IP address
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Cookies
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Pages viewed and browsing behavior
This data helps us improve website performance and user experience.
c. Customization Data
For personalized orders, customers may upload:
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Images
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Logos
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Designs
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Text
We store this only to fulfil the order.
2. How We Use Your Information
We use your data to:
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Process and deliver your orders
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Communicate order updates and shipping details
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Provide customer support
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Improve our website and services
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Prevent fraud and maintain transaction security
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Send promotional updates (only if you opt-in)
We do not sell, trade, or rent your personal information to third parties.
3. Sharing Your Information
We may share information only with:
a. Courier Partners
To deliver your orders.
b. Payment Gateways
To securely process payments.
c. Technical Service Providers
For hosting, analytics, SMS/WhatsApp services, etc.
All partners are required to maintain privacy and protect your information.
4. Protection of Your Information
We use industry-standard security measures to safeguard your personal data, including:
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Encrypted payment processing
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Secure server infrastructure
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Restricted data access
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Regular website security checks
However, no method of online transmission is 100% secure, and we cannot guarantee absolute protection.
5. Cookies & Tracking Technologies
Colorlay uses cookies to:
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Improve your browsing experience
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Remember your preferences
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Track website performance
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Enable shopping cart functionality
You may disable cookies in your browser settings, but some features may not work properly.
6. Your Rights
You have the right to:
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Access your personal data
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Request correction of inaccurate information
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Request deletion of your data (subject to legal and order-related obligations)
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Opt-out of marketing communications at any time
To exercise these rights, contact us at info@colorlay.com.
7. Data Retention
We retain your data:
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As long as necessary to fulfil your order
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For legal, tax, or regulatory requirements
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For account management and service improvements
Customized design files may be stored temporarily for reorders but can be deleted upon request.
8. Third-Party Links
Our website may contain links to external websites.
Colorlay is not responsible for the privacy practices or content of those websites.
9. Children’s Privacy
Our services are not directed toward children under 13.
We do not knowingly collect personal information from minors.
10. Changes to This Policy
We may update this Privacy Policy occasionally. Updates will be posted on this page with a revised “Last Updated” date.
11. Contact Us
For questions or concerns regarding this Privacy Policy:
Evovo Printing Unit
Ground Floor, Puthanveettil Tower
Bypass Road, near MYG Future
Perinthalmanna, Malappuram Dt
Kerala – 679322
📧 info@colorlay.com
📱 WhatsApp: +91 98777 77644
🕙 Monday – Saturday | 10 AM – 7 PM